Copy of email sent to ALLDEPTS and PRES-FAC mailing lists on May 10, 2022
Dear colleagues,
We want to make you aware of a problem you may encounter if you try to forward e-mails from your Rice account to your personal e-mail account. Some of those forwarded e-mails may be blocked from delivery.
This is an issue that is beyond the control of Rice OIT. Organizations such as Adobe, NSF, Oracle, and many others have begun using security protocols to verify that their e-mails originated with them. Personal e-mail services, such as Gmail, check those e-mails and block messages when the sending address doesn’t match the originating organization. Google and other entities began enforcing these security protocols a few weeks ago, and since then many members of the Rice community report they’re having problems.
Unless you delete them, e-mails sent to your Rice address can always be read through your Rice account. But if you try to forward those e-mails to your personal account, be aware that your personal email provider may prevent their delivery.
If you would like to know more about this, please see KB Notice: https://kb.rice.edu/news.php?id=12556.
Sincerely
Paul Padley
Interim VP for IT and CIO