Copy of email sent to ALLDEPTS and PRES-FAC mailing lists on May 10, 2022
Dear colleagues,
We want to make you aware of a problem you may encounter if you try to forward e-mails from your Rice account to your personal e-mail account. Some of those forwarded e-mails may be blocked from delivery.
This is an issue that is beyond the control of Rice TS&S. Organizations such as Adobe, NSF, Oracle, and many others have begun using security protocols to verify that their e-mails originated with them. Personal e-mail services, such as Gmail, check those e-mails and block messages when the sending address doesn’t match the originating organization. Google and other entities began enforcing these security protocols a few weeks ago, and since then many members of the Rice community report they’re having problems.
Unless you delete them, e-mails sent to your Rice address can always be read through your Rice account. But if you try to forward those e-mails to your personal account, be aware that your personal email provider may prevent their delivery.
If you would like to know more about this, please see KB Notice: https://kb.rice.edu/news.php?id=12556.
Sincerely
Paul Padley
Interim VP for IT and CIO